NovoHealthspan provides a 200% money-back “purity as-stated” guarantee*.
In all other cases, NovoHealthspan provides a 30-day return or replacement guarantee.
Return request must be received within 30 days of the original delivery date. All returned products under the “30-day return or replace guarantee” must be unused, unopened, in original condition, with manufacturers safety seal in place.
Please request an RMA (Return Merchandise Authorization) at returns@NovoHealthspan.com.
Customer is responsible for paying for return shipping costs.
If you receive a refund, the original shipping costs (even if “free shipping”) will be deducted from your refund.
* Analysis from any ISO 17025 certified testing lab is required.