Return Policy


NovoHealthspan provides a 200% money-back “purity as-stated” guarantee*.
In all other cases, NovoHealthspan provides a 30-day return or replacement guarantee.
Return request must be received within 30 days of the original delivery date. All returned products under the “30-day return or replace guarantee” must be unused, unopened, in original condition, with manufacturers safety seal in place.
Please request an RMA (Return Merchandise Authorization) at  

Customer is responsible for paying for return shipping costs.
If you receive a refund, the original shipping costs (even if “free shipping”) will be deducted from your refund.

* Analysis from any ISO 17025 certified testing lab is required.